Below are some common questions of our customers regarding payments. For other categories, select the specific ones on the sidebar. If you have other questions not stated on this FAQ, don't hesitate to message us on Facebook or send an e-mail to support@isekai-store.com.

What modes of payment do you offer?

The following payment methods are directly available on our website:

Express Payments: PayPal

Debit, Credit and Prepaid Cards: Mastercard, Visa, American Express (AMEX), JCB

Online Banking: Unionbank

E-wallets/Digital Payments: GCash, GrabPay and PayMaya

Over-the-counter (OTC): 7-Eleven, Cebuana Lhuillier 

Installments (Buy Now, Pay Later): Billease

What are the other charges to expect?

The following applicable charges incurred on transactions are included and itemized upon checkout.

a.) Local shipping fees (courier)
b.) Item Valuation Fee / Insurance Fee (courier)
b.) Value-Added Tax (VAT)
c.) Packaging/Handling Fees

For more details of each charges, please see our Payment and Pricing Policy page.

Do you issue receipts?

Yes, we do issue physical official receipts for every transaction regardless of the amount purchased. If it happens that there were no receipts included in your packages, please inform us immediately so that we can send you a digital copy instead.