In this section, you will have a more detailed knowledge on the products we carry and specific terms and conditions we place on these products. Please do take note that these can change without prior notice.

Overview

General rules when purchasing CDs, SACDs, Blu-rays, and DVDs

• Please make sure to read the complete product description before purchasing to avoid compatibility issues.
• Return/refund requests due to your player/TV being incompatible will not be accepted.
• For Blu-ray, please make sure your media player can play region 1 Blu-ray before completing your order.
• For DVDs, please make sure your media player can play region 2 DVDs before completing your order.
• Please note that opened items are not eligible for refund/return unless there is a manufacturer defect (see Storewide Cancellation/Return/Refund Policy).
• Some CDs/SACDs/Blu-ray/DVDs have online downloadable contents that may be locked out of Japan and/or require an account on Japanese websites. Unfortunately, ISEKAI  cannot assist you on these matters since our store is based in the Philippines.

See specific guides below.

CDs (Compact Discs)

What are CDs?
Compact disc (CD) is a digital optical disc data storage format that was co-developed by Philips and Sony to store and play digital audio recordings.

What are CD Albums?
CD album is a collection of audio recordings issued on compact disc (CD).

REMINDERS BEFORE PURCHASING:
• CD Albums have different release versions. Please read the product information carefully to avoid mispurchase. See Album Versions and Editions below for some version and edition album releases.
• CD Album releases in Japan commonly have pre-order bonuses, first press release bonus, and other external bonuses included. We will include these inclusions in the product description if applicable but is not always guaranteed due to its limited stocks and restrictions to be available outside Japan.

ALBUM VERSIONS AND EDITION
These are the versions and editions available for specific album and is indicated
• Regular / Standard Edition - these are the original albums released and sold locally in Japan, and most likely without any inclusions, bonuses, nor foreign translation.
• International Version - these are albums released globally that most likely include English translations on the album jacket.
• Limited Edition - these are regular albums released in limited quantity due to its exclusivity, special contents and sometimes include premium bundles and bonuses when purchased.
• First Press Edition - these are albums released in promotional events or range of dates which mostly include bonuses when purchased.
• Bundled Edition - these are albums that are bundled with other products such as books and other merchandise.

SACDs (Super Audio Discs)

What are SACDs?
Super Audio CD (SACD) is an optical disc format for audio storage introduced in 1999. It was developed jointly by Sony and Philips Electronics and intended to be the successor to the Compact Disc (CD) format. The SACD format allows multiple audio channels (i.e. surround sound or multichannel sound). It also provides a higher bit rate and longer playing time than a conventional CD. An SACD is designed to be played on an SACD player. A hybrid SACD contains a Compact Disc Digital Audio (CDDA) layer and can also be played on a standard CD player.

REMINDERS BEFORE PURCHASING:
• SACDs are only playable on SACD players
. They are not playable on regular CD players. 
SACD Hybrid discs are playable on regular CD players. To check if a product is an SACD Hybrid, please look for "Format: SACD-Hybrid" in the product description.

DVDs (Digital Video Discs)

What are DVDs?
Digital Video Disc or also known as Digital Versatile Disc is a digital optical disc data storage that can store any kind of digital data and was widely used for software and other computer files as well as video programs watched using DVD players. DVDs offer higher storage capacity than compact discs while having the same dimensions.

REMINDERS BEFORE PURCHASING:
• DVDs sold on ISEKAI come from Japan, where DVDs are region-2 encoded (Japan, Europe, Middle East, and South Africa) by default. Please make sure your DVD player is compatible with region-2 discs before finalizing your order. Please also make sure that your TV is NTSC-compatible.
• Return/refund requests due to your player/TV being incompatible will NOT be accepted.
• DVDs have region codes and will only work for Blu-ray players manufactured specifically for a region. See Blu-ray Region Compatibility below.
• Not all DVDs have subtitles most particularly if the product is distributed primarily in Japan. See Subtitles and Audio Track Settings below.

DVD REGION COMPATIBILITY CODES
There are 6 region codes for DVDs:
• Region 1: US and Canada
• Region 2: Japan, Europe, South Africa, and the Middle East (including Egypt)
• Region 3: Southeast Asia and East Asia (including Hong Kong)
• Region 4: Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean
• Region 5: Eastern Europe (Former Soviet Union), Indian Subcontinent, Africa, North Korea, and Mongolia
• Region 6: China
• DVDs with Regions 7 and above region codes are not made publicly available and is only used for exclusive distribution and specific uses.

There are DVD titles that are playable in all regions. Such titles are indicated as "Region Code: ALL" in the product description. If it is not indicated in the product description, please assume that the title is encoded for Region 2.

SUBTITLES AND AUDIO TRACK SETTINGS:
• If a DVD has subtitles in English or in any other language, it will state "Subtitles: English" in the product description. If not, then the DVD does not have any subtitles in English.
Similarly, the audio track is available only in the language/s listed in the product description.
In general, very few Japanese manufacturers provide subtitles and audio other than Japanese.

Blu-rays

What are Blu-rays?
The Blu-ray Disc (BD), often known simply as Blu-ray, is a digital optical disc storage format. It is designed to supersede the DVD format, and capable of storing several hours of high-definition video (HDTV 720p and 1080p). The main application of Blu-ray is as a medium for video material such as feature films and for the physical distribution of video games

REMINDERS BEFORE PURCHASING:
• Blu-ray titles are only playable on Blu-ray players. They are not playable on conventional DVD players.
• All Blu-ray titles available on ISEKAI are NTSC formatted (unless otherwise specified).
• An Ultra HD Blu-ray player is necessary to play Ultra HD Blu-ray discs. Please note that they will not play on a regular Blu-ray player.
• Blu-ray Discs have region codes and will only work for Blu-ray players manufactured specifically for a region. This region code is different from DVD region codes. See Blu-ray Region Compatibility below.
• Not all Blu-ray Discs have subtitles most particularly if the product is distributed primarily in Japan. See Subtitles and Audio Track Settings below.

BLU-RAY REGION COMPATIBILITY CODES
There will be 3 regional encoding for Blu-ray discs as listed below. Please note they are different from DVD region codes.
• Region 1: Japan, North America, South America, and East Asia (excluding China)
• Region 2: Europe and Africa
• Region 3: Southeast Asia including the Philippines, India, China, Russia, and all other countries

There are Blu-ray titles that are playable in all regions. Such titles are indicated as "Region Code: ALL" in the product description. If it is not indicated in the product description, please assume that the title is encoded for Region 1.

SUBTITLES AND AUDIO TRACK SETTINGS:
• If a Blu-ray has subtitles in English or in any other language, it will state "Subtitles: English" in the product description. If not, then the Blu-ray does not have any subtitles in English.
Similarly, the audio track is available only in the language/s listed in the product description.
In general, very few Japanese manufacturers provide subtitles and audio other than Japanese.